Support
Need help with JustETA? Most questions are answered below. If you’re still stuck, drop us an email.
Frequently asked questions
How do I add a destination?
Tap the + button at the top right of the main list, search for the place, and tap Save Destination. You can give it a custom label (e.g. “Mom’s”) and pick a transport mode at the same time.
Why doesn’t my widget update right away?
Widgets refresh on Apple’s schedule — about every 15 minutes by default — and whenever the app is in the foreground. The “Updated …” line on the widget shows you exactly how fresh the data is. If you’ve been moving (and have given JustETA “When In Use” location permission), the iPhone wakes the app on significant location changes and refreshes the snapshot the widget reads.
What does Pro unlock?
JustETA Pro is a one-time in-app purchase that unlocks:
- Unlimited saved destinations (the free tier saves up to 3)
- Multi-stop routes — chain 2 to 6 places with a different transport mode per leg
- Per-card refresh intervals, including Dynamic (the cadence speeds up automatically as your arrival gets closer)
- The Apple Watch app — favorites and complications
How do I restore my Pro purchase?
Open Settings → Pro → Restore Purchase.
Why does my Apple Watch show stale ETAs?
The watch app reads ETAs that your iPhone has computed — the watch never makes its own MapKit requests, which keeps it battery-friendly and within Apple’s MapKit rate limit. If your iPhone hasn’t been used in a while, the watch can show data from the last sync. Open the iPhone app to push fresh ETAs to your wrist.
How do I disable analytics?
Open Settings → Privacy → Analytics. JustETA’s only analytics provider is TelemetryDeck, which receives anonymous usage signals (no destinations, no location, no identifiers). Turn it off to stop sending anything.
Can I use JustETA on iPad or Mac?
Currently JustETA is iPhone-only, with an Apple Watch companion. iPad and Mac support may come later.
Does JustETA support CarPlay?
Not in the current release. CarPlay support is planned for a future update after it is ready for App Store distribution.
What versions of iOS are supported?
JustETA requires iOS 26 or later. The watch app requires watchOS 26 or later.
Contact
Found a bug? Have a feature request? Email us at kodeman@kodemanindustries.com.
We’re a small team, so a turnaround of one or two business days is normal — but every email gets read.